ReReplacer

Rereplacer breaks RSTickets

6 months 5 hours ago #76960

Garrett's Avatar Garrett

Hi,
It looks like Rereplacer is not playing nice with RSTickets.

This is what RSJoomla support had to say:

All of your issues are caused by this plugin:
System - Regular Labs - ReReplacer
It's replacing the field names with just "jform". Once I've disabled it everything worked fine. You can also notice that the form submission process works flawlessly in the backend.
I have re-enabled the plugin after my tests so please disable it for yourself when testing.

I unpublished all of my "rereplacers items" and it still produces the problem.
When I turn off the plugin everything works.

Thanks

6 months 5 hours ago #76964

Peter van Westen's Avatar Peter van Westen Admin

ReReplacer doesn't touch anything you don't explicitly tell it to replace. So no idea what is going on.
Can you give me (super) admin and (s)ftp access so I can take a look?
And tell me on what url I can see/reproduce the issue.
You can use the 'Hidden text' button in the forum editor to hide the confidential information.

6 months 5 hours ago #76965

Garrett's Avatar Garrett

Here it is:

Confidential information:
(hidden)

6 months 5 hours ago #76967

Peter van Westen's Avatar Peter van Westen Admin

Where exactly can I see the issue?

Can you also give me (s)ftp access so I can take a deeper look?

6 months 4 hours ago #76969

Garrett's Avatar Garrett

Here is the page with the RSTickets

Confidential information:
(hidden)

Thanks!

6 months 4 hours ago #76970

Garrett's Avatar Garrett

I am working on getting you ftp

6 months 4 hours ago #76971

Garrett's Avatar Garrett

Here is ftp:

Confidential information:
(hidden)

6 months 4 hours ago #76972

Garrett's Avatar Garrett

Did you fix it? I was going to make you a video of the problem but I have the system plugin enabled and now it is working.
It was not letting me submit the form--kept saying there were errors with the email validation.
Also depending on the drop downs it is supposed to change the fields--but it was not doing that.
Thanks

6 months 3 hours ago #76974

Garrett's Avatar Garrett

I found my problem. It was actually one of my replacers I created. I need to renew my subscription to pro so I can filter better I think.

6 months 2 hours ago #76978

Peter van Westen's Avatar Peter van Westen Admin

Ok :)