Change CC# and name on Subscription
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Other Pre-Sale questions
Denise Bowen
Denise Bowen
Hi Peter,
Not so much a pre-sale question, rather a post-sale.
We have our renewal coming up, but had some internal changes and have a new creditcard, new name etc.
I cannot find where to change this. Can we change this somewhere to continue our current subscription? Or do I need to cancel current subscription and manually renew.
Hope to hear from you soon.
With best regards,
Piet Nutbey
Peter van Westen
ADMIN
Peter van Westen
ADMIN
You don't have to cancel your current subscription. Just renew manually before it automatically renews. The next automatic renewal will use the details of the last payment.
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Change CC# and name on Subscription
Denise Bowen
Denise Bowen
Not so much a pre-sale question, rather a post-sale.
We have our renewal coming up, but had some internal changes and have a new creditcard, new name etc.
I cannot find where to change this. Can we change this somewhere to continue our current subscription? Or do I need to cancel current subscription and manually renew.
Hope to hear from you soon.
With best regards,
Piet Nutbey
Peter van Westen
ADMIN
Peter van Westen
ADMIN
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