Updating credit card
Search the forum...
Type to search...
Other Pre-Sale questions
Richard Wylde
Richard Wylde
I can't see where to update my credit card information for automatic renewal
Dr Richard Wylde
Peter van Westen
ADMIN
Peter van Westen
ADMIN
The credit card details are not stored on my side.
The easiest way to change your credit card details, is to just renew one or more of your subscriptions manually. That will add a year to the subscription.
All renewals will use the credit card details (mandate) of your last payment.
Jonathan Greenberg
Jonathan Greenberg
Hi, Peter.
I see no way to change credit card info whether I do an automatic renewal or a manual renewal. The credit card account I used when renewing last time will fail if charged.
Can you provide a path forward?
Thanks,
Jonathan
Peter van Westen
ADMIN
Peter van Westen
ADMIN
Just order manually before it automatically renews. Renewals will use the mandate attached to the latest card used.
PS: Your Credit card details are not stored on my site or server. The mandate is stored at the payment platform only.
Forum
Updating credit card
Richard Wylde
Richard Wylde
Confidential information:
(hidden)
Dr Richard Wylde
Peter van Westen
ADMIN
Peter van Westen
ADMIN
The easiest way to change your credit card details, is to just renew one or more of your subscriptions manually. That will add a year to the subscription.
All renewals will use the credit card details (mandate) of your last payment.
Please post a rating at the
Joomla! Extensions Directory
Jonathan Greenberg
Jonathan Greenberg
I see no way to change credit card info whether I do an automatic renewal or a manual renewal. The credit card account I used when renewing last time will fail if charged.
Can you provide a path forward?
Thanks,
Jonathan
Peter van Westen
ADMIN
Peter van Westen
ADMIN
PS: Your Credit card details are not stored on my site or server. The mandate is stored at the payment platform only.
Please post a rating at the
Joomla! Extensions Directory
You can only post on this forum if you
log in