Rec'd email saying my credit card isn't good for...

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Rec'd email saying my credit card isn't good for renewal

Ricki Boden's Avatar Ricki Boden
How to I update my credit card info so my renewal will go through?
Peter van Westen's Avatar Peter van Westen ADMIN
Just order again with the correct details. The renewal will use the last used details.
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Ricki Boden's Avatar Ricki Boden
The website won't accept my new order saying I already have renewed. How can I check my credit card info so see if it is correct. Couldn't find a way to do that on the website.
Peter van Westen's Avatar Peter van Westen ADMIN
That is weird. You should be able to order, even when your subscription has just been renewed (which it hasn't).
Where does it say that? What part of the process?
regularlabs.com/purchase/cart/add/modulesanywhere

I don't store any credit card info on my site. When you purchase, the payment platform creates a mandate that allows it to charge your credit card again. I can only see the last 4 digits of your CC.

Please try to order again, and let me know where and when you get an error. Preferably with screenshots.

You can use the 'Confidential information' button in the forum editor to hide sensitive information.
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Ricki Boden's Avatar Ricki Boden
I try to make a new order, when I go to click on Place Order, underneath it says
"You already have a Modules Anywhere subscription which will automatically renew."
Peter van Westen's Avatar Peter van Westen ADMIN
Ah, ok: so you can first switch of automatic renewals here:
regularlabs.com/subscriptions
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Ricki Boden's Avatar Ricki Boden
That worked. Thanks for your help.
Ricki
Peter van Westen's Avatar Peter van Westen ADMIN
Thanks for your purchase 🙂
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