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Paul Franklin's Avatar Paul Franklin
Hi Peter, we have a Joomla 4 website. I've just installed a bunch of other extensions and Licensing keys, but for some reason, it doesn't like your one.

Any ideas? locks4vans.webx.host/

Justy updates to Regular Labs Extension Manager: v9.0.0
Advanced Module Manager: v10.0.19
Modules Anywhere: 8.1.0
Thanks.
Peter van Westen's Avatar Peter van Westen ADMIN
Try rebuilding the update sites in Joomla.
Please post a rating at the Joomla! Extensions Directory
Paul Franklin's Avatar Paul Franklin
Are you implying reinstalling the extensions over the top? Thanks
Peter van Westen's Avatar Peter van Westen ADMIN
No. Go to: System > Update Sites > Rebuild.
Please post a rating at the Joomla! Extensions Directory
Paul Franklin's Avatar Paul Franklin
Thanks Peter. Done and still not playing ball. Any other ideas?
Peter van Westen's Avatar Peter van Westen ADMIN
Where are you trying to enter the download key and what error are you getting?
Please post a rating at the Joomla! Extensions Directory
Paul Franklin's Avatar Paul Franklin
Of course! I get this: drive.google.com/file/d/1-pWGbcY2OtlCF38...j8r/view?usp=sharing

I've just added the keys for Akeeba, PTW SEO, PTW Sitemap, Convert Forms, and JCH- they are all good! But the site does not like regular labs for some reason?
Peter van Westen's Avatar Peter van Westen ADMIN
Probably something blocking the call. Maybe Akeeba AdminTools. Maybe your server.

If you can't get any wiser from the browser console, can you give me (super) admin access so I can take a look?
You can use the 'Confidential information' button in the forum editor to hide sensitive information.
Please post a rating at the Joomla! Extensions Directory
Jean Machuron's Avatar Jean Machuron
Hi
Just got the same issue, how did you solve it ?
Thanks
Paul Franklin's Avatar Paul Franklin
Tried it this moring and it's now working for some reason. If you did something, thank you! 🙂
Peter van Westen's Avatar Peter van Westen ADMIN
Nope, I didn't do anything. Blame it on the interweb gremlins.
Please post a rating at the Joomla! Extensions Directory
Schmakowski, Boris's Avatar Schmakowski, Boris
Same touble at my end right now ... I try to rebuild ... and let you know if I can find anything clever ... 😉
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