Download key prompt cannot be dismissed with key

Michael Hermary

Hello,

I have upgraded a client's website from 3.10.12 to 4.4.3 then 5.0.3. Now when I work with the AMM, I am constantly prompted to enter my download key after saving modules. When I navigate to configuration > Advanced Module Manager, the following message is displayed.

Download Key
There was an issue trying to find a Download Key on your setup.
Try reinstalling the extension.

I have tried re-installing the Extension Manager and the AMM multiple times, but the issue persists. Any ideas on what is causing this issue?

Cheers,

Peter van Westen ADMIN

1 month 2 weeks ago

Peter van Westen ADMIN

1 month 2 weeks ago

Try rebuilding the update sites.

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Michael Hermary

1 month 2 weeks ago

Michael Hermary

1 month 2 weeks ago

Hello Peter,

I have run the rebuild sites function, but this has not resolved the issue.

The website is behind a redirect using .htaccess as the website is currently being upgraded. Would this be an issue? This code is displayed at the top of the file and the rest of the file uses the default htaccess rules from Joomla 5.

<IfModule mod_rewrite.c>
RewriteEngine on
RewriteCond %{HTTP:X-Forwarded-For} !^187\.155\.227\.60$
RewriteCond %{HTTP:X-Forwarded-For} !^45\.235\.253\.58$
RewriteCond %{REQUEST_URI} !^/updates.html$
RewriteRule ^(.*)$ /updates.html [R=302,L]
</IfModule>

Cheers,

Peter van Westen ADMIN

1 month 2 weeks ago

Peter van Westen ADMIN

1 month 2 weeks ago

That could be the issue indeed. Looks like something related to your own setup and .htaccess.
That is beyond my support to try and debug.
If you can reproduce this on an online setup with no custom redirect stuff, let me know.

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