Cannot download extension tooltip pro

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Cannot download extension tooltip pro

Oliver Lorch's Avatar Oliver Lorch
Hello,
i just tried to download the tooltippro extension V8.4.
I only get an empty window as I try with Firefox. On Chrome an Edge I get an 500 error - site cannot handle the request.
What do I do wrong?
Regards
Oliver
Peter van Westen's Avatar Peter van Westen ADMIN
All working fine.

Where/how are you trying to download the file? Via the website? Or via the installer?
What url are you trying to use?

You can use the 'Confidential information' button in the forum editor to hide sensitive information.
Please post a rating at the Joomla! Extensions Directory
Oliver Lorch's Avatar Oliver Lorch
Hello Peter,
I logged in into my account, clicked on downloads than on Tooltip and the little window with the download button pops up.
I got this link:
Confidential information:
(hidden)

As result I get an empty window.
Hope this helps.
Oliver
Peter van Westen's Avatar Peter van Westen ADMIN
Should be fixed now.
Please post a rating at the Joomla! Extensions Directory
Oliver Lorch's Avatar Oliver Lorch
Hi Peter,

I tried again and it does not work, sorry.
I tried to download the dwonload extension manager and it works fine. I immediately get offered the download file.
But not with the Pro version of tooltips.
I tried again with Edge, Chrome and FF.
Oliver Lorch's Avatar Oliver Lorch
I downloaded the extension manager and it works with this.
Manfred Hübner's Avatar Manfred Hübner
Same problem (500) with all extension except ExtensionManager

Problem exists with the Pro versions of extensions
Peter van Westen's Avatar Peter van Westen ADMIN
I think it should be fixed now. You might need to clear your browser's cache first...
Please post a rating at the Joomla! Extensions Directory
Manfred Hübner's Avatar Manfred Hübner
Yes, it works now 🙂
Oliver Lorch's Avatar Oliver Lorch
Hello Peter,

works fine, thank you very much für your quick help!

Regards
Oliver
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