Better Preview

Shortcut is without SEF url

2 years 9 months ago #54321

g.c.'s Avatar g.c.

Hello, after a full uninstall ad a new reinstall, Better Preview shortcut (top left in the backend) appear without a SEF url.
I am using JoomSef 4.6.6 and Joomla is updated. Before the remove and reinstall the url are sefed and the (?) show the non sef url.

What can be the problem?

Plugin order?

Thank you for any help.

Mic

Confidential information:
(hidden)

2 years 9 months ago #54323

Peter van Westen's Avatar Peter van Westen Admin

Could be plugin ordering. Did you try changing the ordering?
Also try clearing the Better Preview cache (via cache manager or in Better Preview plugin).

2 years 9 months ago #54339

g.c.'s Avatar g.c.

Purge Component Cache in the plugin is ON
1) Cleared cache from system = none
2) Purged SEF index from plugin = none
3) changed order setting the plugin first and repeated step 1 and 2 = none
4) changed order setting the plugin last and repeated step 1 and 2 = none
5) ahhhhh... updated to the yesterday version and repeated step 3 and 4 = none

Thank you

Confidential information:
(hidden)

2 years 9 months ago #54358

Peter van Westen's Avatar Peter van Westen Admin

Can you give me (super) admin and (s)ftp access so I can take a look?
And tell me on what url I can see/reproduce the issue.
You can use the 'Hidden text' button to hide the confidential information.

1 year 5 months ago #71556

g.c.'s Avatar g.c.

Hello. No solution for this post?

1 year 5 months ago #71561

Peter van Westen's Avatar Peter van Westen Admin

Please try the latest development version from:
www.regularlabs.com/development-releases

1 year 5 months ago #71569

g.c.'s Avatar g.c.

Thankyou, but don't work

Confidential information:
(hidden)

1 year 5 months ago #71572

g.c.'s Avatar g.c.

I am talking about button on the right top of the backend.
Ordered the plugin last = nothing, url not sefed
Ordered the plugin first = nothing, url not sefed
Purged plugin cache = nothing, url not sefed
Sorry
I reinstalled plugin today after a long period withoute use it because slow. We are users from the first hour.

1 year 5 months ago #71585

Peter van Westen's Avatar Peter van Westen Admin

Can you also give me (s)ftp access so I can take a deeper look?